Cookie Policy


Information about our use of Cookies
 
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Managing Cookies

You can choose to block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Use of Cookies

We use the following cookies:

1. Strictly Necessary Cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
2. Performance Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
3. Functionality Cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
4. Targeting Cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Purpose Category

PHPSESSID

PHP session cookie associated with embedded content from this domain.

1

_ga

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

2

_ga_xxxxxxxxxx

The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 

2

_ga_ZKVK0598NR

_ga

2

_gat_UA-nnnnnnn-nn

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

2

_gclxxxx

Google conversion tracking cookie

2

_gid

This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google.  It appears to store and update a unique value for each page visited.

2

_uetvid

This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

2

mage-cache-storage

This cookie is used to facilitate content caching on the browser to make pages load faster.

3

mage-cache-storage-section-invalidation

This cookie is used to facilitate content caching on the browser to make pages load faster.

3

section_data_ids

This cookie is used to facilitate content caching on the browser to make pages load faster.

3

_pin_unauth

This cookie is associated with pinterest.  It is used to track the usage of services.

3

private_content_version

This cookie is used to facilitate content caching on the browser to make pages load faster.

3

form_key

This cookie is used to facilitate content caching on the browser to make pages load faster.

3

store

Used to remember the store view you have browsed with previously, remembering for example, which currency you have browsed in.

 3

mage-messages

Tracks error messages and other notifications that are shown to you while browsing, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown so that you do not have to accept it each time.

3

X-Magento-Vary

A setting that improves performance and ensures you’re seeing the most up-to-date version of the website.

3

wp_customerId

Used to send data to Google Analytics with an anonymous ID.

2

mage-cache-sessid

Facilitates caching of content on the browser to make pages load faster.

3

product_data_storage

Used to improve user experience to remember interactions with products.

3

recently_compared_product

Stores product IDs of recently compared products.

3

recently_viewed_product_previous

Used to improve user experience to remember interactions with products.

3

recently_compared_product_previous

Used to improve user experience to remember interactions with products.

3

recently_viewed_product

Used to improve user experience to remember interactions with products.

3

also_bought_product

Also bought is a personalised recommendation that shows the most popular products people who bought a particular item also bought.

3

wp_customerGroup

Used to send data to Google Analytics to determine which group customers belong to.

2

wp_ga4_customerGroup

Used to send data to Google Analytics to determine which group customers belong to.

2

section_data_clean

Used in context with the shopping cart functionality to improve experience.

3

 

Third Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Below is a list of some of the third party partners who may set cookies on your device:

Third Party Cookie Purpose Category

OneTrust

 _OptanonConsent

This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

1

vimeo.com

__cf_bm

This is a CloudFoundry cookie.

3

vimeo.com

vuid

This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing.

3

doubleclick.net

IDE

This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Google's real time bidding advertising exchange.

4

doubleclick.net

test_cookie

This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Google's real time bidding advertising exchange.

4

www.facebook.com

 

This domain is owned by Facebook, which is the world's largest social networking service.  As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites.  This is used to serve targeted advertising to its users when logged into its services.  In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.

4

mention-me.com

mm_allocation

Used as part of our Refer-a-Friend scheme to keep track of which offers you are participating in order to give you a more consistent experience.

3

mention-me.com

mm_id

Used as part of our Refer-a-Friend scheme to keep track of which offers you are participating in order to give you a more consistent experience.

2

ct.pinterest.com

_pinterest_ct_ua

This is owned by Pinterest, an image sharing platform. The cookie is used for targeting, to group actions for users who cannot be identified by Pinterest.

4

studentbeans.com

_sp_xxxxxxxxxx

simplybusiness.co.uk

3

t.studentbeans.com

sp

Used as part of our Student Discount scheme to identify that a user has come from their site. The cookies collect information at the point of transaction to identify that a student order has been placed.

3

nr-data.net

JSESSIONID

This domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications.

2

Facebook

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

4

Bing

_uetsid

This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.

4

static-tracking.klaviyo.com

__kla_id

This cookie can track and identify site visitors through an auto-generated ID. This cookie can temporarily hold personally identifiable information. Once a visitor is identified, the cookie can pass their data into Klaviyo. A visitor can be identified when they fill out a Klaviyo signup form or click a link from a Klaviyo email. 

4

c.bing.com

SRM_B

This domain is owned by Microsoft - it is the site for the search engine Bing..

4

static.klaviyo.com

__kla_id

This cookie can track and identify site visitors through an auto-generated ID. This cookie can temporarily hold personally identifiable information. Once a visitor is identified, the cookie can pass their data into Klaviyo. A visitor can be identified when they fill out a Klaviyo signup form or click a link from a Klaviyo email. 

4

c.clarity.ms

ANONCHK

Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.

4

www.clarity.ms

CLID

Identifies the first-time Clarity saw this user on any site using Clarity.

4

clarity.ms

MUID

Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.

4

c.clarity.ms

SM

Used in synchronizing the MUID across Microsoft domains.

4

Microsoft Clarity

_clsk

Used by Microsoft Clarity to store and combine pageviews by a user into a single session recording.

4

Microsoft Clarity

_clck

Used to store a unique user ID.

4

tiktok.com

_ttp

Used by Tiktok to track website activity for the purposes of serving targeted advertisements.

4

chat.system.gnatta.com

GnattaWebChatApiKey

Enables live chat functionality.

3

chat.system.gnatta.com

GnattaApiHost

Enables live chat functionality.

3

chat.system.gnatta.com

GnattaWebChatOriginator

Enables live chat functionality.

3

Dressipi

drsp

Keeps track of the pages you are visiting and activity on the retailer's site. This information is used to present personalised recommendations and outfits.

4

Dressipi

_drsp_id

Keeps track of the pages you are visiting and activity on the retailer's site. This information is used to present personalised recommendations and outfits.

4

Dressipi

dressipi_jwt

Keeps track of the pages you are visiting and activity on the retailer's site. This information is used to present personalised recommendations and outfits.

4

Dressipi

_pantheon2-dressipi_session

Stores temporary data such as error messages related to Graphene AI services

4

Dressipi

remember_user_token

Keeps track of the pages you are visiting and activity on the retailer's site. This information is used to present personalised recommendations and outfits.

4

Dressipi

_drsp_idses.40e6

Keeps track of the pages you are visiting and activity on the retailer's site. This information is used to present personalised recommendations and outfits.

4