You will have the option to select your chosen delivery method* at the checkout.

Delivery Methods and Prices

***CORONAVIRUS (COVID-19) UPDATE***

Our UK couriers are delivering as normal. However, we are currently experiencing some delays with Royal Mail deliveries, please allow a little longer than usual for your parcel to reach you. Estimated delivery timeframes will be shown at the checkout but please be aware there could be delays. For now, we have removed our UK Express Delivery option.

Please allow a little longer than usual for any international deliveries as transit times fluctuate daily and will vary between countries.

Please note, we are currently unable to deliver to Albania, Armenia, Australia, Azerbaijan, Bahamas, Barbados, Bermuda, Bosnia-Herzegovina, Botswana, Brunei, Cambodia, Canada, Caribbean Islands (BVI), Caribbean Islands – Dominican Republic, Caribbean Islands – Haiti, Cayman Islands, Chad, China, Cuba, Djibouti, Ecuador, Fiji, French Polynesia, Georgia, Grenada, Guyana, Hong Kong, India, Indonesia, Iraq, Italy, Jamaica, Japan, Jordan, Kosovo, Kuwait, Latvia, Lebanon, Macedonia, Malaysia, Mali, Malta, Mauritania, Mauritius, Moldova, Montenegro, Nepal, New Zealand, Nigeria, Oman, Pakistan, Paraguay, Peru, Philippines, Rwanda, Samoa, Singapore, South Africa, South Korea, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Taiwan, Tanzania (DAR), Thailand, Tunisia, Turkmenistan, Turks and Caicos Islands, Ukraine, United Arab Emirates (UAE), USA, Uzbekistan, Vanuatu, Venezuela, Vietnam, Zambia and Zimbabwe.

UK Standard Delivery (2-4 working days): £3.95 or FREE on orders over £50
UK Express (1-2 working days): £4.95
UK Next Day (1 working day – order before 3pm): £5.95
Europe & Rep. of Ireland (3-10 working days): £6.95
USA & Rest of World (4-12 working days): £8.95

*Exclusions may apply

Returns

***CORONAVIRUS (COVID-19) UPDATE***

We want our Joanie Gals to stay safe and healthy, therefore given the current situation we have decided to extend our returns period to 60 days, until further notice. We will continue to review this in line with government guidance.

Please allow a little longer than usual for your return to be processed. This is due to process changes at our warehouse that have been put in place to keep our team safe.

We offer a FREE and easy returns process for UK orders via Royal Mail. See our Delivery & Returns page for further info.

We also accept international returns, provided that the items reach our warehouse within 28 days of you receiving your order.

Unfortunately, we are not able to offer exchanges at this time. However, you can return your item for a full refund and then place a new order for your preferred replacement item.